"Dear
Susan, I just wanted to take a moment and
send you a HUGE thanks for all your fabulous
help. You took me on as a client when I
was really struggling with a webmaster
who was very non-responsive. Quite the
contrary, you have been extremely responsive.
I send you a request and you always reply
quickly and give me an equally quick timeframe
when I can expect you to complete my project.
But beyond merely handling my requests,
you are always concerned about saving me
money on any project as well as thinking
of ways to improve my business. Thank you
Susan for all your advice and help. I am
so very, very pleased, and look forward
to our continued relationship."